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Using Dealership Customer Feedback
Customer Loyalty, Dealership, Marketing, SalesThe automotive industry is one that never stops evolving – hybrid vehicles are gaining interest, online car buying is booming, and customer expectations for a smooth buying experience are at an all-time high. Dealerships prioritizing client feedback are best positioned to thrive in an extremely competitive industry.
Dealership Lead Generation Online
Customer Loyalty, Data Security, Dealership, Marketing, SalesOnline lead generation is crucial for dealerships as it helps to drive traffic and boost sales and revenue. By capturing potential leads, dealerships can engage with prospects and guide them through the sales process.
Help Dealership Sales Teams Reach the Next Level
Customer Loyalty, Dealership, Marketing, SalesIt’s not enough to just tell an employee they are doing a good job – dealerships need to help their sales team employees grow and reach a new level of success. Whether your dealership is working to attract new talent or develop existing top-performers, there are always ways to improve so your employees can grow and give your customers the best experience possible.
How Does Post-Sale VSC Marketing Work?
Customer Loyalty, Data Security, Dealership, Direct Mail, Marketing, Parts and Service, Safeguards, Sales, Service DriveEvery dealership knows that profit isn’t just generated from vehicle sales – it also comes from the products offered by your F&I department. However, convincing a customer that they need F&I products during the vehicle purchase process can be difficult. According to NADA, 53% of buyers don’t buy a vehicle service contract from the dealership F&I department when purchasing a vehicle, and these are missed sales opportunities.
F&I Product Selling Tips for Gen Z
Dealership, Sales, Service DriveTraditionally, the Finance and Insurance (F&I) department has focused on appealing to a broad range of consumers with a one-size-fits-all approach. However, the rise of Generation Z shoppers demands a shift in the strategy of selling F&I products. Gen Z is coming of age and beginning to slide into the driver’s seat. While this generation follows those that precede them in prioritizing price as the biggest motivator for what vehicle to buy, they follow their own path when it comes to protecting this very large purchase.
How Third-Party Marketers are Harmful to Dealerships
Dealership, Marketing, SalesSome of those automotive businesses are beneficial to both drivers and dealership. Tire shops, auto body shops, and even junkyards serve an important part in the vehicular ecosystem. However, some businesses on the fringes of the automotive world provide poor experiences to customers and dealerships like.
Third-party marketers are among those businesses that are harmful not just to the vehicle owners they target, but also to dealerships by causing harm directly to the automotive industry.
How a Customer-Centric Blog Can Drive Dealership Growth
Dealership, Marketing, SalesIn today’s competitive automotive landscape, dealerships must constantly seek new ways to engage with customers and drive growth. One powerful tool that is often overlooked is a well-crafted blog tailored to your customers’ needs and interests.
5 Tips for Automotive Agents Using LinkedIn
Dealership, MarketingThe business social media platform LinkedIn was launched in 2003 and met with resounding success, and it has only continued to grow in popularity. It is the third fastest-growing social media platform and saw a 20% increase in users from May 2022 to January 2023. In the automotive field, it’s an invaluable tool for agents looking to connect with new business partners and dealership employees.