Mr. McEvoy is one of the co-founders when the company was formed in 2000 and is the President. He brings more than 25 years of finance, accounting, and technology management to the company. Prior to the founding of APC, Mr. McEvoy worked in a financial/technological capacity for an industry consolidator. Mr. McEvoy was heavily involved in the corporate finance activities related to the acquisitions and subsequent consolidation of their related financial and accounting systems. Mr. McEvoy also was employed by the accounting firm Ernst & Young at the beginning of his career. Mr. McEvoy earned a BS in accounting from the University of Missouri and is a certified public accountant
Mr. Diem brings more than 45 years of executive management experience, including more than 35 years in the automobile and related insurance industries. Mr. Diem’s leadership has produced a proven track record of revenue and profit growth through expansion and diversification using core as well as mergers and acquisition initiatives.
Prior to becoming a partner in APCISG in 2006, from 1997 to 2005, Mr. Diem was a stockholder and chief operating officer of ExpressLink, Inc. where he led the growth of a small regional company into the nation’s largest POS auto insurance provider under the name of InsureExpress, serving many of the top 100 dealership groups and automobile dealers across the country.
As part of his position, he was responsible for Cartel Marketing, Inc., a large regional agency in California that provided F&I products and training to dealerships throughout California. Prior to that, he was president and CEO of a leading manufacturer and distributor of automotive products, where he grew the company to 250 employees and completed the successful turnaround and sale of the company in 1996. Mr. Diem has served on numerous boards of directors for both private and nonprofit organizations.
Thomas Abraham is the VP of National Sales, partnering with Third Party Administrators, OEM’s, Independent Agencies and Dealership Groups helping them to capitalize on their database information.
Thomas has amassed 36 years of relevant automotive industry related experience. 19 years retail franchise automobile business experience in Sales, F&I Management, Sales Management and General Management. 8 years’ experience in the independent agent channel as an Account Manager. 9 years’ experience as a Third Party Insurance Administrator Senior Account Executive and VP. After spending 36 years in this space, Thomas knows what truly drives sales success
Mr. Burchardt joined APC in 2012 and brings over thirty-five years of sales management experience including over twenty-eight years in the automotive and financial services industries.
As Director of Strategic Partnerships, Dave is focused on business development, training and sales management of APC’s key relationships. Dave’s philosophy is to drive the numbers daily and has a consistent history of meeting or exceeding forecast.
Dave holds a BA in English Literature with a minor in marketing from California State University Long Beach.
Mr. Rieke has over 20 years of experience in the service contract industry and brings a wealth of knowledge to our call center operations. He has repeated success in structuring high-performing call center management and staff, streamlining processes, and implementing supporting technology to reduce expenditures, boost productivity and increase profits. While overseeing our OEM, dealership, direct to consumer, and outbound teams he continues to leverage his extensive financial acumen to analyze, forecast, and manage multimillion-dollar budgets, identify key performance indicators and drive strategies to improve performance and maximize profits. With the goal of making every call count, Mr. Rieke brings more than 20 years of measurable accomplishments contributing to profitable call centers with well-trained and motivated support teams, driven to ensure customer satisfaction and loyalty through first-class call service and delivery. Mr. Rieke graduated from Loyola University in Chicago with a BA in Finance.
Mr. Knight had been with the company since 2005 and is the Vice President of Finance & Operations. He brings more than 20 years of finance, accounting, and operations management experience to the company.
Prior to joining APC Mr. Knight worked as a Consulting Manager for the regional CPA and consulting firm UHY Advisors in the areas of financial, operational and M&A consulting. Along with accounting and human resources for a commercial printer & office supply company.
Mr. Knight earned a BS in Accounting and BS in Finance from Missouri State University and is a licensed Certified Public Accountant. He has served on the board of directors for several non-profit organizations.
In 2019, Mark Ellena joined the APC team as Program Director bringing nearly 30 years of insurance industry experience to the company. As Program Director, Mark is responsible for managing existing administrator relationships and successfully onboarding new administrators to APC’s core programs.
Prior to joining APC, Mark worked as a Sr. Product Consultant for a Fortune 100, property and casualty insurance company where he was instrumental in shaping countrywide property risk management strategies and managing the regional property inspection process to include the development of comprehensive reporting for the nine-state region.
Mark earned a BA in Business Administration from the University of La Verne and is a licensed insurance agent.
Mark resides in Southern California with his wife and two children.
Kyle Costa joined APC in 2015 and currently serves as the Director of OEM and Partner Operations. Kyle actively manages our OEM relationships while directing the activities of the consumer marketing team. Kyle’s marketing team creates, deploys and continuously optimizes APC’s consumer-facing direct marketing in mail, email and other digital formats for our various partners.
Kyle’s 35 years of business experience includes roles in sales, product management and product development for companies producing automotive, industrial and consumer products. Kyle earned two degrees from Purdue University – a B.S. in Chemical Engineering and a Master’s in Business Administration.
Mr. Pacini joined APC in 2018 and brings over 13 years of automotive experience, with a focus on working directly with dealers to increase revenue. As the Director of Strategic Accounts, Chris is responsible for developing and maintaining national client relationships.
Prior to joining APC, Chris worked for Dealersocket specializing in Automotive CRM. There, he excelled in a high growth environment serving in five roles over his 7 year tenure in both Sales and Account Management.
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