Data Analytics & Modeling
Our Services
Over 23 years in business, APC has evolved to support every detail of a Vehicle Service Contract Marketing. From data management to contract fulfillment and customer service, we handle every aspect of a sale for our dealership partners. Read on to learn more about the services and support we offer to our partners.
Services Offered
How Our Services Work Together
Data Analytics & Modeling
When a dealership partners with APC, we only use fields that are pushed to us from sales and service DMS data. APC analyzes and cleans this data, using marketing intelligence to create campaigns. We keep dealer data secure through our SOC2 Type 2 data controls.
Creative Development & Fulfillment
APC designs custom-branded mail, email, and digital marketing components for each dealership. We mail, email, and launch marketing campaigns for the dealer, free of cost.
Creative Development & Fulfillment
Sales Process
Customers respond by calling APC to learn more about VSC coverage, or by going to the dealership and purchasing there. When a customer calls APC, one of our licensed sales agents will answer customer calls on behalf of the dealer.
Customer Contact & Follow-Up
The APC sales agent uses a customer-centric approach to find which VSC will meet their driving needs and habits, while using contact points to close solid sales. If a customer doesn’t buy during the initial call, they will receive follow-ups to give customers the information they need to complete a purchase.
Customer Contact & Follow-Up
Closing the Sale
The customer purchases a vehicle service contract, giving them coverage through the dealership if mechanical issues arise. Both APC and the dealership profit, which enables APC to continue offering marketing for free. When a customer’s VSC is close to expiration, we will remind them to buy through the dealership again.
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