Services

Our Services

Over 25 years in business, APC has evolved to support every detail of a Vehicle Service Contract Marketing. From data management to contract fulfillment and customer service, we handle every aspect of a sale for our dealership partners. Read on to learn more about the services and support we offer to our partners.

Services Offered

Data Analytics & Modeling
In-House Direct Mail & Creative Team
Specialized VSC & Ancillary Sales Center

Proprietary CRM and Data Systems
On-Site Printing Facility
Outbound Sales Center and Team

Digital Marketing Experts
Email Marketing Team & Deployment
Customer Service & Retention Center

How Our Services Work Together

Data Analytics & Modeling
When a dealership partners with APC, we only use fields that are pushed to us from sales and service DMS data. APC analyzes and cleans this data, using marketing intelligence to create campaigns. We keep dealer data secure through our SOC2 Type 2 data controls.
APC designs custom-branded mail, email, and digital marketing components for each dealership. We mail, email, and launch marketing campaigns for the dealer, free of cost.

Creative Development & Fulfillment
Sales Process
Customers respond by calling APC to learn more about VSC coverage, or by going to the dealership and purchasing there. When a customer calls APC, one of our licensed sales agents will answer customer calls on behalf of the dealer.
The APC sales agent uses a customer-centric approach to find which VSC will meet their driving needs and habits, while using contact points to close solid sales. If a customer doesn’t buy during the initial call, they will receive follow-ups to give customers the information they need to complete a purchase.

Customer Contact & Follow-Up
Closing the Sale
The customer purchases a vehicle service contract, giving them coverage through the dealership if mechanical issues arise. Both APC and the dealership profit, which enables APC to continue offering marketing for free. When a customer’s VSC is close to expiration, we will remind them to buy through the dealership again.

Start Your Journey Towards a Full-Service Solution

Contact us today to learn more about the services APC provides to our partners. Our team is ready to work together to create great solutions for administrators, agencies, dealerships, and customers.

Contact Us Today

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Services

Our Services

Services Offered

How Our Services Work Together

Data Analytics & Modeling

Creative Development & Fulfillment

Sales Process

Customer Contact & Follow-Up

Closing the Sale

Start Your Journey Towards a Full-Service Solution

Contact Us Today

About Us

Contact Info