Finance & Insurance (F&I) products are a critical profit center for automotive dealerships, yet they are often overlooked, or poorly marketed. However, CDK Global notes that during volatile times in the automotive industry as a whole, finance and insurance (F&I) products can be a major driver of revenue…
Traditional marketing, such as direct mail, has long been a staple of most marketing strategies. Over the years, it’s shown resilience when competing with digital marketing. Today, it’s being propelled forward by the newest digital tool: artificial intelligence (AI). While AI has been…
Consumers spend an increasing amount of time online and use social media as a one-stop destination for news, deals, and connections. Automotive brands must develop strategies that resonate…
Everyone in the automotive industry understands that customers have many options when purchasing a new vehicle or getting one serviced. Standing out among the competition while developing brand loyalty is fundamental to running a successful dealership. Conquest marketing…
When a consumer buys a used vehicle, they may get a great deal with a cheaper price on a car that has been driven for a brief period. However, they may also get a poor deal if the vehicle needs substantial repairs and ends up being a more costly experience…
In the automotive industry, 2026 is going to be a year of pivotal moments for trends in marketing. OEM brands and dealerships alike will continue down the path of integrating data, technology, and genuine human connection. Today’s vehicle buyers expect experiences that mirror their favorite digital services, from personalized outreach to Prime speeds…
Dealerships have always run on building personal connections with customers. From greeting a customer at the front door to watching them drive away with a smile, dealerships create rewarding experiences for customers. Even though the automotive industry has shifted to a hybrid approach of online and in-store research and buying, dealerships still can…
Marketing is part of running any successful business – any business that is not actively marketing their brand is losing out on both sales and customer retention. On one hand, marketing raises awareness so that locals think of your dealership…
Decades ago, Amazon started as an online bookstore and has since grown into a giant that reshapes how we shop. Log onto the site today, and you’ll find literally anything, from clothes to toys to cleaning products – and even cars. Customers are…
Competition is high among dealers to attract new customers, plus it’s hard to keep customers loyal if another dealership can offer better financing or vehicle options. Therefore, providing an excellent customer experience is essential to growing customer loyalty and retention.
