The California Consumer Privacy Act of 2018 grants a consumer a right to request a business to disclose the categories and specific pieces of personal information that it collects about the consumer, the categories of sources from which that information is collected, the business purposes for collecting or selling the information, and the categories of 3rd parties with which the information is shared.

APC has not sold any personal information in the past 12 months.

To request information on the use of your personal information:

Enter your request into the form below,

OR

Call us at 1-866-225-8069

Only you, or a person registered with the California Secretary of State that you authorize on your behalf, may make a verifiable consumer request related to your personal information. You may make a verifiable consumer request for access or data portability twice within a 12-month period.

The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected the information, which may include:
    • name
    • address
    • Personal Identifier (At least one below)
      • vehicle identification number (VIN)
      • customer marketing ID
      • contract number
  • Describe your request in sufficient detail to allow us to properly understand and respond to it.

Normally, you will be provided the requested information within 45 days of the request.

Right to Non-Discrimination

You have the right not to be discriminated against for having exercised your rights under the CCPA.

Right to Deletion

You have a right to request the deletion of personal information that the business holds on the consumer. However, this right does not apply where we need to retain the personal information in order to do any of the following:

  • Provide goods or services to the consumer
  • Detect or resolve issues security or functionality-related issues
  • Comply with the law
  • Conduct research in the public interest
  • Safeguard the right to free speech
  • Carry out any actions for internal purposes that the consumer might reasonably expect

Categories of personal information collected in the past 12 months:

Category Examples
Identifiers Name, postal address, email address, phone number
Other Personal Information Payment information
Commercial Information Vehicle information, purchase/plan information
Inferences Customer profile

Sources of personal information collected in the past 12 months:

  • Joint marketing partners when they share information with us
  • Publicly available databases
  • Consumers engaging with us for products and services

Business Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

  • Provide marketing or advertising services
  • To fulfill or meet the reason you provided the information
  • To create, maintain, customize and secure your account with us
  • To process your request, purchases, transactions and payments and prevent transactional fraud
  • To provide you with ongoing support and to respond to your inquiries

Information may be shared with:

  • Payment plan companies
  • Product administrators
  • Credit card merchants and financial institutions for payment processing
  • Service providers for marketing execution for products and services offered to you
  • Inspection facilities
  • Sales tax service providers
  • Joint marketing partners when they share information with us

Categories of personal information shared in the past 12 months:

Category Examples
Identifiers Name, postal address, email address, phone number
Other Personal Information Payment information
Commercial Information Vehicle information, purchase/plan information